FITSTATS offers 7 types of staff accounts. Each type has its own set of features and permissions.
ACCOUNT OWNER
Can access all system features
Can access and configure all groups
Can add/delete groups
Can send emails/sms to other users
Can add other users and assign groups to them
Can upgrade/downgrade/delete plan (delete plan will delete all athletes and other users linked to the account).
ADMIN
Created by account owner
Can access all groups
Can access all group features
Can access and configure new groups;
Can emails/sms other users
Can add/activate participants in his group(s)
Cannot upgrade/downgrade/delete plan or access global user management.
IT SUPPORT New
Can access global settings
Can upload/export lists of staff, athletes. subgroups, etc.
Can access user list
Can access team settings and list of athletes at the team level (no access to documents and notes)
Cannot access group and individual dashboards, training, wellness, notes, results, health information etc.
Cannot export data
Cannot create Admin accounts
Cannot edit Admin accounts
Cannot promote existing users to Admin
Cannot activate/deactivate Admin accounts
Cannot import/export Admin accounts
RESEARCHER New
Created by account owner
Can access all teams
Can access Global settings (tests, questionnaires, etc)
Can access Team settings (OSTRC questionnaire, reminders, etc.)
Can assign questionnaires
Can emails/sms other users
Can export all test results, questionnaire, wellness, injury and training data in raw, anonymous format
Cannot upgrade/downgrade/delete plan or access global user management.
Cannot access athlete names and personal information
GROUP MANAGER / SCHOOL ADMIN
Created by account owner
Can configure his groups/schools
Can receive alerts for his group’s participants
Can view injury alert (without injury details)
Can add/activate participants in his group(s)
Can delete his account
TRAINER / TEACHER
Created by account owner
Access limited to groups that were assigned to him by account owner
Receive alerts for his groups’ participants (recovery and training ONLY)
Cannot access medical/injury data and receive injury details.
Can view injury alert (without injury details)
Can add/activate participants in his group(s)
Can delete his account
THERAPIST
Created by account owner
Access limited to groups that were assigned to him by account owner
Can only access medical/injury module/alerts and data.
Can send emails/sms to other users
Can delete his account
PARTICIPANTS / STUDENTS
Created by created by account owner, group admin or coach
Can enter all recovery, training, medical information
Can email to coaches, admins and therapists
Can access, view and export all his recovery, activity & medical information